UAN PORTAL : What It Is and Why It’s Important

The Universal Account Number (UAN) is a unique 12-digit identifier assigned to every employee contributing to the Employees’ Provident Fund (EPF) in India. Managed by the Employees’ Provident Fund Organisation (EPFO), it remains constant throughout a person’s career, regardless of how many times they switch employers.

The goal of our platform — UAN Portal (uanportal.com) — is to help you understand everything about your UAN and how to manage your EPF account effectively.

Why UAN is Important:
UAN serves as an umbrella for multiple Member IDs allotted to an individual by different employers. With UAN, managing EPF accounts becomes seamless. It centralizes information, ensures transparency, and enables faster access to services like withdrawals, balance checks, and claims. It also allows employees to keep track of their employment history and EPF contributions in a unified way.

Without a UAN, it becomes cumbersome to track multiple PF accounts from past employers. UAN links all your previous and current employers under one roof, improving service delivery and reducing paperwork. In the long term, it promotes financial discipline and helps employees plan their retirement better.

Our website, uanportal.com, simplifies these processes by offering step-by-step guidance, useful tools, and clear instructions on how to make the most of your UAN.

FeatureWith UANWithout UAN
View PF balance
Online withdrawal
KYC updates
Transfer PF online

Getting Started: How to Register and Activate Your id on UAN Portal

To use the UAN portal, the first step is to activate your UAN. Activation ensures that you can log in and utilize the portal’s services. This is a mandatory process for all EPF members who wish to manage their accounts online.

Steps to Activate Your UAN:

  1. Visit the UAN Portal: Navigate to https://unifiedportal-mem.epfindia.gov.in/.
  2. Click “Activate UAN”: This option is available on the bottom right of the login section.
Steps to Activate Your UAN
  1. Fill in the Details:
    • Enter your UAN or Member ID (you can find this from your employer or pay slip).
    • Provide your Aadhaar or PAN (used for KYC verification).
    • Input your full name, date of birth, and registered mobile number.
  2. Receive OTP: An OTP will be sent to your mobile number linked with Aadhaar.
  3. Enter OTP and Submit: Once verified, you will be prompted to create a password.
  4. Login Credentials Created: Use UAN and the password you created to log in to the portal.

Ensure your mobile number is accurate and Aadhaar is linked to avoid activation errors. Once activated, your profile gets unlocked for managing EPF accounts efficiently.

UAN Login Guide: Easy Access to the Member e-Sewa Portal

After activation, you can easily log in to manage your EPF account using the UAN Member e-Sewa Portal. This portal is the digital gateway to all your PF-related transactions and information.

Login Process:

  1. Visit the UAN Member Portal.
  2. Enter your UAN id and the password you set during activation.
  3. Type in the CAPTCHA and click “Sign In.”

Dashboard Features: Upon logging in, you’ll have access to several useful features:

  • View and Download Passbook
  • Service History Tracking
  • KYC Details and Status
  • Profile and Contact Information

Forgot Password?

  1. Click on “Forgot Password”
  2. Enter your id and the CAPTCHA code
  3. You will receive an OTP on your registered mobile
  4. Enter the OTP and reset your password easily

It’s advisable to log in frequently to verify your monthly contributions and update personal information. This helps detect discrepancies and maintain an error-free record.

Explore UAN Portal Services

The UAN portal is a one-stop platform for managing all your EPF-related services. It streamlines access to essential tools and documents required for PF tracking, withdrawals, and administrative changes.

ServiceDescription
PF Balance CheckInstantly view your current EPF balance online
Download PassbookAccess a PDF copy showing monthly contributions & interest
Update KYCLink and verify documents like Aadhaar, PAN, and bank account
PF WithdrawalApply for full or partial withdrawal online
PF TransferMove your EPF funds from previous to current employer seamlessly
Claim StatusTrack updates on submitted PF claims

The portal also allows you to access grievance services, download important forms, and update your contact details. Utilizing these services ensures transparency and reduces dependency on intermediaries.

KYC Linking Made Easy: Aadhaar, PAN & Bank Account

Linking your KYC (Know Your Customer) documents is a mandatory step for unlocking all UAN portal services. Proper KYC ensures smooth and quick claim settlements.

Why KYC is Necessary:

  • Prevents identity fraud
  • Enables faster processing of claims and transfers
  • Required for availing online services
  • Keeps EPF account authenticated and compliant with government rules

Steps to Update KYC:

  1. Login to the UAN Portal using your credentials.
  2. Go to “Manage” > “KYC” from the dashboard.
  3. Add Details: Enter your Aadhaar number, PAN, and bank account details.
  4. Upload Scanned Documents: Submit digital copies for verification.
  5. Submit for Employer Approval: Once submitted, the employer will verify and approve.
DocumentRequired?Verification Time
AadhaarMandatoryInstant (via OTP)
PANMandatory for claims > Rs. 50,0002-3 days
Bank DetailsMandatory1-2 days

Ensure details match across all documents to avoid rejection. Always confirm the employer has approved the update.

How to Withdraw Your PF Amount Online

You can apply for full or partial PF withdrawal online without visiting the EPFO office. The digital process is convenient, fast, and secure.

Types of Withdrawals:

  • Final Settlement: After resignation or retirement
  • Partial Withdrawal: For education, marriage, medical emergencies, etc.
  • Advance Claim: Due to COVID, calamity, or natural disaster

Steps to Withdraw Funds:

  1. Login to UAN Portal
  2. Navigate to “Online Services” > “Claim (Form-31, 19, 10C & 10D)”
  3. Verify your KYC and enter the last 4 digits of your bank account
  4. Select the type of claim (e.g., PF Final Settlement, Pension Withdrawal)
  5. Fill in the form and submit

Eligibility Table:

PurposeMin. Service RequiredWithdrawal Limit
Marriage7 years50% of employee share
MedicalNo limitUp to 6 months of basic + DA
Home Loan5 years90% of PF balance

You can track claim status under the “Track Claim Status” tab. Ensure your bank account and PAN are up-to-date to avoid rejection.

Switching Jobs? Here’s How to Transfer Your PF

Transferring your PF to your new employer helps consolidate your accounts and maintain your interest earnings. It ensures you don’t lose track of your funds and minimizes paperwork in the future.

Why Transfer PF?

  • Ensures continuous EPF contributions
  • Keeps the interest compounding on a larger balance
  • Avoids dormant accounts
  • Prevents multiple UANs from being created

Steps to Transfer Your PF Account:

  1. Login to UAN Portal
  2. Go to “Online Services” > “One Member – One EPF Account (Transfer Request)”
  3. Verify personal details and PF numbers
  4. Choose your previous or current employer to attest the transfer
  5. Submit and download the PDF copy
  6. Send it to the employer if required

Processing takes a few days and you can check progress under “Track Claim Status.” Always ensure previous employer’s exit date is updated before initiating the request.

Troubleshooting Common UAN Portal Issues

Users may face issues while using the portal. These can range from login problems to incorrect personal details. Timely resolution ensures a smooth experience.

IssueSolution
Forgot UANUse the “Know Your UAN” link with PAN or Aadhaar
UAN not linked to mobileVisit nearest EPFO or raise a grievance online
Name/DOB mismatchSubmit a joint declaration form through your employer
KYC “Pending” for daysRemind your employer to approve submitted details

If your issue is unresolved, raise a grievance through EPFiGMS or reach out to the EPFO office directly. Keeping records like salary slips and UAN communications handy helps in speedy redressal.

Frequently Asked Questions (FAQs)

Can I have more than one UAN?

No. Only one UAN is allowed per individual. If you have multiple, you must request a merge.

How can I check my PF balance without logging in?

Send an SMS: EPFOHO UAN ENG to 7738299899 from your registered mobile.

Is it necessary to update KYC every time I change jobs?

No. Once your KYC is approved, it remains valid across jobs under the same UAN.

How long does a PF claim take to process?

Online claims are typically settled within 5 to 15 working days.

Can I withdraw PF while employed?

Partial withdrawals are allowed under specific conditions (e.g., medical, education).

What happens if I forget my UAN password?

Use the “Forgot Password” link on the login page to reset it using OTP verification.

Can I use UAN services from a mobile device?

Yes. The UAN portal is mobile-friendly and EPFO also offers an app for Android devices.

Need Help? Here’s How to Contact EPFO Support

If you face any technical or process-related issues, the EPFO provides multiple support options. These are designed to help employees access accurate information and resolve problems quickly.

EPFO Helpdesk:

Locate EPFO Office:

Live Support:

  • EPFO’s official website offers live chat and WhatsApp assistance during working hours.

Tips for Getting Support Faster:

  • Keep your UAN, Aadhaar, and employer details ready.
  • Explain your issue clearly with any screenshots or documents.
  • Use online grievance tools for a trackable complaint ID.

Don’t hesitate to follow up if you don’t get a response within a few days. Persistent follow-up ensures your query gets the attention it deserves.